Over one hundred employees will be forced to shop for work
after their jobs at a Walsall insurance firm became impossible to maintain.
HomeServe has stated that 162 jobs will go at its base in
Walsall with further losses at two sister locations. The company had employed
more than 2,000 people across the UK.
Chief executive Richard Harpin said he expected its UK
customer base to stabilise at about 1.9m customers by next year, a drop of
about 350,000.
He said: "Our UK business is making progress improving the
effectiveness of its sales and marketing activity and we have clear plans for
increasing both customer acquisition and retention over the next two years. As
a result we are announcing the loss of 300 roles in the UK business."
The Walsall firm, a one-stop shop for insurance policies
ranging from burst pipe repairs, broken-down boilers and electrical problems,
suspended its call-centre sales force following the mis-selling allegations in
October 2011.
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